FAQ

1. Why choose Reverse Osmosis and what sets your system apart from the rest?

Let’s just put it simply here. The best and most effective way to remove toxic chemicals and impurities from your water is through reverse osmosis. Other commonly known filters like Brita, twin stage or basic carbon block fridge filters only really improve the taste and not actually remove anything harmful. The down side of the reverse osmosis process is once the pure water leaves the membrane it is slightly acidic, lacking essential minerals that had also been taken out through the process. Most standard systems on the market are 4-5 stage with no healthy minerals added back to the water, leaving it acidic.


Our bodies take in anywhere between 6 - 30% of our daily requirements of these essential minerals from tap water. There is some studies to prove wrong the misconception that your body cannot absorb inorganic minerals from water.
 In a world where our soil is devoid from too many crops and not enough recovery time, and where diets are anything but healthy, it it very important to your long term health that you ingest calcium and magnesium from drinking water. So at H2O filtration we insist on getting those essential minerals back into your water via remineralising filters and giving you endless, healthy Alkaline water all year round.
There is now some evidence to back up, drinking pure demineralised RO water, over a period of time can even be damaging to your health. We have also focused hard on efficiency, longevity and affordability. Wastewater when operating our RO system is a 1:1 ratio, unlike some other systems which can be 2-4 times more than that. Our premium quality filters we use last 1 year and membrane up to 3 years when the system is maintained well. Our philosophy on keeping happy customers, is to give you the best quality water filtration system on the market at a affordable price.

2. What about fluoride removal?

Some people want fluoride in their drinking water, while others seek fluoride removal. One of the most common questions in chemistry relating to fluoride removal is whether you can boil fluoride out of your water. The answer is no. If you boil water or leave it on a hot plate for an extended period of time, the fluoride will become more concentrated, remaining in the water as a fluorine salt.

3. Is it easy to install myself?

We say if you can change out a tap in your house, you can install our RO system. Our installation manual is simple to follow and we have put together a DIY installation video that details every step of the way. Installation time will take about 2 hours and a novice or a plumber can get it done in about an hour.

4. What about filter changes?

We have a automated maintenance and filter change reminder system. When you purchase our filtration system, you register to get a reminder to install your 6 month Alkaline filter. Every 12 months we also send you a filter change reminder and you can simply go onto our website and order the 12 month filter bundle to get sent out to you immediately. Follow the prompts in our installation manual or DIY video and it’s a easy 5-10 minute job that you only have to do twice a year.

5. I don't know if I can afford to pay for the whole thing at once. Do you have a payment plan?

We do get this question and we are all too happy to help. We have AfterPay payment option with all our products. It's easy and quick to register, and is divided into 4 interest free payments fortnightly.